≡ Menu

Vizio Headquarters Office Address, Phone Number, Email, Website

Vizio Inc., an United Sates based consumer electronics company. The headquarters of the company is located at Irvine, California. We are providing you the contact details of corporate office of Vizio which consists address, phone number, email contact etc. with reference of the official website of the company.

The company was founded by Mr. William Wang, who is also the CEO, at Costa Mesa (California) in year 2002. The company deals in AV electronics; LCD TVs, surround sound systems, HDTV accessories, LCD computer monitors, Laptops, all-in-one personal computers, telecommunications etc. kind of products.

Latest Vizio Prodcuts Available On Amazon Now

Vizio Company Logo

Vizio Company Logo

Vizio Customer Service

Vizio Office Contact Details

Vizio Office Address : 39 Tesla, Irvine, CA 92618, United States

Vizio Office Phone Number : +1 949-428-2525

Vizio Official Websitewww.vizio.com

It is the official website of the company. You can gather much more information by using it. The website is also the official online store of the company. We recommend you to visit it.

Important Links

Vizio Store Locatorwww.vizio.com/locator
Find stores nearby to your area by using this link. You just need to submit your city, state or zip code and search the nearest retail store to purchase products.

Ads by Google

Vizio Contact Form – www.vizio.com/contacts
To connect with company through email process, you can also use contact form available on this page.

Jobs at Vizio – www.vizio.com/careers
Are you willing to work with Vizio as an employee then you must visit this page. As it consists all the jobs and vacancies related information over there.

Vizio Account : www.vizio.com/customer/account
Sign Up on the official website of company through your valid email ID and password by following the above link.

Social Profiles

The social profiles of the company can also help you in gathering better quality support.

Vizio Facebook Fan Page : facebook.com/vizio

Vizio Twitter Handle : twitter.com/VIZIO

Vizio YouTube Channel : youtube.com/user/VIZIOusa

Vizio Instagram Profile : instagram.com/viziotv

Ads by Google

Follow Vizio company’s social profile. It will help you in keeping yourself updated with latest update, information, videos, events, latest products launch etc. details.

{ 18 comments… add one }
  • Rita LeClair March 18, 2015, 10:55 pm

    Dear Sirs:
    I purchased Model E470-Ao in June 2013. The picture clarity after I had HD connected
    was outstanding. This month something has happened that the clarity was no longer.
    The facial colors were pint hue. After numerous calls to you techs, who were knowledgeable and courteous, I spoke to John yesterday and he spent much time with
    me to help solve this issue. I got the pink hue down some but the clarity of the picture
    isn’t. John said I should call back if it still was not a good picture. I spoke to a tech today who informed me that everything posssible has been done on your end and I would need to contact a TV repairman to solve the issue which could possibly be a wire or something else that has gone bad in the TV itself. The TV is outof warranty and I don’t have the extended contract. I am greatly disappointed with Vizio that a TV 2 years old has this type of issue which you can’t do anything about except to say it’s now my problem and financial responsibility. I realize this happens with products all the time but companies try to help with the issue and stand by their product even though they are out of warranty.
    Very dissatisfied with Vizio and your stance on this issue.
    Greatly appreciate the opportunity to voice my opinion.

  • Jennifer Granger June 6, 2015, 2:20 am

    Very unhappy. Bought 50″ smart tv model p502ui-B1 on 4/1/15 and it will not work at all even after troubleshooting with customer service, it is 2 months and 4 days old. I upload our receipt and call customer service back as directed to wait 10 mins for a girl to tell me it will take 5-7 days for a repair person to contact us. Not come out, just to contact us!!! When I voice my displeasure she says “well i don’t know what to tell you some areas are two weeks” I explain the tv is brand new and she replies ” just because it’s brand new doesn’t expedite anything”. Terrible customer service. I will be happy to blast my horrible experience on what is clearly a terrible product everywhere.

  • Ricky Hersey June 9, 2015, 12:26 pm

    I purchased a 60 inch vizio tv, in which a few months later it started to continually shut itself off. I contacted Vizio and they told me that it was a chipset problem and they were sending someone out, they told me that they would take the TV off the wall and repair it, they sent a little old lady out that could not even lift the TV, so I had to take it down. the TV worked for a couple more months before the same issue started again, now they tell me they won’t do anything as its out of warranty. this is a big joke as the TV has the original problem as it had to start with. I have contacted Vizio on multiple occasions and get absolutely nowhere. for a company that is supposably rated number one in customer service, sure doesn’t try to correct the issues at hand for their customers. I am very dissatisfied with how I’ve been treated on this and how Vizio does not stand behind the product they sell. I seen on this where folks are starting a petition, please contact me as I want to be a part of that, we need to voice our opinions on every forum, chat room and any other place that we can get the word out as to how Vizio has treated its customers and not stand behind their product. as I said I have contacted them multiple times and I get nowhere, this is turned out to be a big joke, but the only one laughing is vizio.

  • Carmen P August 7, 2015, 3:22 am

    Case #5874457 and Case #5985433

    Emailed Corporate… Not sure if i’ll get a response but… i will post everywhere needed about their horrible service and junk products… DONT WASTE YOUR HARD EARNED MONEY ON VIZIO!!!

    I purchased a 60″ Smart LED TV a less than a year ago. After about a month of having the tv it starting disconnecting from the internet and just the wifi connection on it was horrible. You’d be in the middle of a movie and the tv would just go to loading and then would say there was no connection. After numerous calls and lots of time spent on the phone t/s and I even moved the tv from my room to the living at one point for them – they finally decided to give in and say yes our tv is a piece of crap and were going to replace it for you…
    I was told it would arrive within 3-5 business days so I figured a week that’s not too bad. I’ve already dealt with the tv long enough what’s another week. So we ended up waiting two weeks to have the tv swapped out for us.
    Tv again is in the room so I went to the living room – let the two delivery guys do what they had to do and once they were done I signed the paper work and they went on their way. Before they completely left the driveway me and my husband noticed the tv was not quite the same… We examined it and called them back and told them the tv was not the same tv we purchased.
    Tech came inside and looked at his paperwork and said that the model number was the same but sometimes there will be different versions to the same model so that we’d need to call vizio up and let them know and they’d fix it for us. Sounded simple enough.. but i should have known better…
    I called vizio and the rep told me to send in some pictures. I sent in the pictures and waited for another email saying they had recieved the pictures. Once the pictures were recieved It was about time to head off to work – on my way to work i contacted vizio – next rep didn’t seem to read the notes he just looked at the pics and said oh so your calling because the picture on your tv is blurry… I was like no and i started to tell him the points on how I knew my Tv was not my tv:

    1. Tv that was left has a vizio logo on the bottom corner – mines did not
    2. Tv that was left i’m able to grab a handful of tv all the way around – my tv was very slim
    3. Tv that was left had a thick edging all the way around – mines was again very slim all the way around even the edging was so thin the vizio logo would not have fitted on the bottom corner

    Rep on the phone then stated it may just be a sub tv to the model that I had but that it should be the same model. He pulled it up and saw that the models were the same but the one I was sent was a sub model and it was a bit different. He pulled up the specs and even informed me that one i had was a E600i-2 and the one that was sent to me was E600i-3. He told me the backlight on the one i was sent was the reason the tv was thicker but that it was only a little thicker. He then decided to start telling me that if the tv was working and didn’t have anything technically wrong with it they could not replace it, they could not send me another tv and that i signed the paper work, i accepted this tv so that i had to keep this tv…

    I then of course asked for a supervisor, Supervisor already seemed to more than likely be aware of the situation and he came on with the i dont care attitude on the phone. His name was Ian and the center I was talking with was the Missouri Call Center.. I will say i have spoken with the South Dakota Center previously and they are sooooo much nicer… Well the supervisor basically spoke to me like I was stupid, has no respect, talked over me and asked me questions about signing the paper only to allow me to say yes or no and then would continue talking over me… He then told me decided to lie to me after my doubt on the tv being same had already been confirmed by the previous rep.. He told me the models were the same and there were no differences at all. He said he was looking at the specs and there was nothing he could do and would not send me another tv.
    I told him i sent pictures because i was asked to so why would you have me send in pictures if there was nothing you could do… He then asked me if i had taken pics of the tv i previously had… I told him No i did not because i honestly didn’t think that Vizio was going to f*** me over.. He then of course threatened to hang up on me. I told him im sure he’d love to and that’s exactly what he wanted but that I would rephrase it and that i didn’t think Vizio was going to SCREW me over so no I didn’t take pictures and who takes pictures of all their new electronics. I told him yes I signed for the tv and i checked off that it was free of defects and I agreed to have a tv that was refurbished “Recertified” sent to me of the SAME MODEL but I never agreed to a dinosaur tv… He placed me on hold to speak with the resolution team and nothing was resolved… I DO NOT RECOMMEND VIZIO!!!

  • Bobbie Rae November 13, 2015, 7:52 pm

    I purchased a new tv in April 2015 I had to call 4 months later with issues I was told there were no parts for the 55″ tv I got. I was sent a recertified tv 3 weeks later, 3 days after receiveing recertified tv I called again same issues as first 2 tv’s. now this last tv same issues was supposed to be new it is a 2014. I am now taking them to small claims court I have had it with the run around theses tv’s are the worst. They absolutely refuse to give me a refund so now they can pay for the court fees as well.
    If you have never purchased a Vizio DON’T not only are the tv’s junk the run a round you get when there are issues is worse.

  • Cindy Trobaugh November 24, 2015, 1:44 am

    Great after reading the complaints above I might as well throw Our 2 year 50 inch in the trash!! Vizio WON’T help Me either…No Picture No Sound. Big waste of Our hard earned money.So sad Thanks Vizio!

  • Herb Lamb December 1, 2015, 1:06 am

    Bought my 5th and last product from this company. 8 months later it dies. Great tech support until they explain I am going to be without my TV for 20 – 30 days. Ridiculous! SONY had a new product to me in 72 hours in the 80″s. Tried to buy American back to Japan. Jason, the self appointed President (top supervisor in customer service) is rude and obnoxious. Follow my soon to be launched blog. The only store that should sell this crap should be Wally world (WalMart). Have a complaint into Target already. Good luck if you purchase a product from Vizio.

  • Sarah Gay December 1, 2015, 3:20 am

    We purchased a 50 inch Vizio flatscreen in August of 2014 from our local Walmart. The television has stopped turning on as of a few of months ago. Periodically, it will turn on, but it usually doesn’t work. We have found that we have to keep it turned on all day and night so don’t risk it not turning on again. I called Walmart and they only take back merchandise that had been purchased within 30 days. When I called Vizio, I was told there was nothing that you could do due to it being over the 1 year warranty (mind you this TV is only few months over one year old).

    I have both a Samsung and Panasonic television, both are over 10 years old and still working just fine. I am extremely disappointed with how inferior your product is and that you won’t stand behind a product that is one year and 2 months old. I have never in my life purchased something brand new and this expensive that stopped working only after one year. I will never purchase another Vizio product and I will be informing my family and friends to do the same.

  • colten weber December 15, 2015, 6:57 pm

    I bought a 55” E550i-b2 vizio TV and exactly 1 month after warranty the screen went black, there was sound coming out the speakers and the power light was still on. I called Vizio and explained the issue. They told me that they can’t do anything for me because I am 1 month past my warranty. You would think a company that made a revenue of $3.1 billion in the year of 2014 would back up there product. I would not be upset if it was 1 year past warranty but its month. When they said that there is nothing they can do for me I know that is a lie. This is a billion dollar company, there is no reason that can’t help when this issue has happened to so many people. I like the picture and looks of Vizio and have owned a couple of there TV’s but I don’t think I will ever buy one again do to the poor customer service that I received here.

    • Marie G January 28, 2016, 12:32 am

      Sounds exactly like my problem, same TV, same issue – only it was TWO WEEKS out of warranty!!!! They offered to let me purchase another one at a discounted price. oh yay, like you can’t stand behind your product? I escalated as high as I could with customer service reps, each one (when I asked) owns VIZIO television(s) and NONE of them ever had an issue with THEIR TV. So its just mine? And you think that’s ok? I said I wanted the name of someone at the corporate office to write a letter, and they said “sure, but they will forward it on to us, we’re the end of the line”. I’m glad to have had great customer service from each person I talked to, but I’m not satisfied with the response(s). I understand no product is 100% perfect, but I know where I work at least, we strive to please our customers, even if we have to refund them every dime. Without our customers, we’d have no business!

  • philip sharp January 13, 2016, 11:23 am

    vizio sucks,the warranty on my 43 c1 vizio smart tv which is about two months old and has not worked properly since purchase was not honored because it was NOT purchased thru an “authorized”vizio dealer.yes it’s a vizio but that does not matter.seems these bungling fools who made two tech visits to my home to repair and were not successful now claim, no refund,on a two month old unit.again vizio sucks big time.SAMSUNG TIME!!!!!

  • lawrence January 26, 2016, 2:39 pm

    bought a 42 vizio smart tv which i use as my guestroom tv when i turned the tv on the last time it had lines in it opened a case with vizio was told it was outside damage but noone had been in my guestroom since i bought that tv so its impossible anything could happen to it vizio refuses to replace my tv or take back the other bigger vizio tvs i bought from them very unhappy was loyal customer im hurt by vizios refusual to fix or replace my tv ill never buy vizio again and my other vizios tv are going on craiglist for sale bye vizio your warranties are worthless stop selling them with your tvs if the warranties dont cover everything

  • Steve March 18, 2016, 5:26 pm

    Case # 7355605

    I bought a 55″ M series 4k tv. Overall a great TV but 2 of the 3 black detail settings didn’t work so I called vizio customer service who us great I have to say! Customer service arranged foe an OSS which took about 3 weeks but none the less they sent me a new TV. I powered up the TV and had the exav6same problem and so the arranged for a technician to replace the motherboard. Technician cones and replaces the motherboard and still had the exact same problem so I contacted customer service again and asked if they’d upgrade me to a higher model and they said no so I asked if the upgrade me to the 60″ of the same series and again they said no and so I asked for a sound bar and subwoofer to compensate me me for the defective tv and she said she’d send me the sound bar only and so I said no! So now we’ve agreed to to an RCC (return for credit) but now I’ll have to wait for the TV to be returned before the mail me my cheque and then I have to purchase a new TV and wit for that to be shipped with no TV in the meantime. So they paid the cost of shipping for the new TV and labour for the delivery guys to box up the original tv and return it and then they payed a technician to replace the motherboard and now their paying a company to pick this TV up and have it returned! The 60″ model of this TV isn’t that much more than the model I have like figure it out vizio!! Oh and the support manager was an a$$hole!!

  • Steve March 18, 2016, 5:28 pm

    Case # 7355605

    I bought a 55″ M series 4k tv. Overall a great TV but 2 of the 3 black detail settings didn’t work so I called vizio customer service who us great I have to say! Customer service arranged foe an OSS which took about 3 weeks but none the less they sent me a new TV. I powered up the TV and had the exav6same problem and so the arranged for a technician to replace the motherboard. Technician cones and replaces the motherboard and still had the exact same problem so I contacted customer service again and asked if they’d upgrade me to a higher model and they said no so I asked if the upgrade me to the 60″ of the same series and again they said no and so I asked for a sound bar and subwoofer to compensate me me for the defective tv and she said she’d send me the sound bar only and so I said no! So now we’ve agreed to to an RCC (return for credit) but now I’ll have to wait for the TV to be returned before the mail me my cheque and then I have to purchase a new TV and wit for that to be shipped with no TV in the meantime. So they paid the cost of shipping for the new TV and labour for the delivery guys to box up the original tv and return it and then they payed a technician to replace the motherboard and now their paying a company to pick this TV up and have it returned! The 60″ model of this TV isn’t that much more than the model I have like figure it out vizio!! Oh and the support manager wasn’t very pleasant to deal with.

  • Kim April 16, 2016, 5:36 pm

    Case # 7770936

    I Bought the Vizio 70 inch model #E701i-A3 smart TV in for Christmas a couple of years ago and was expecting to get at least 5 or 6 good years out it. Last night while we were watching a show the screen just goes black but, we could hear the sound. So, I go to the internet and discover that Vizio was aware of a problem with a faulty chip assembly on this particular model. I call customer service and learn that they extended the warranty for 1 year in which I missed by less than 4 months before my TV experience the issue. I spoke with a supervisor and explained that I had no idea about this issue but, that they should have recalled that model or at the very least stand behind their product if they know that it’s defective. She kept stating that they didn’t recall because not everyone would experience that problem and I kept telling her that I AM experiencing the problem that they knew about with this model and that they should honor their responsibility. Needless to say, it didn’t matter to them so, basically it boils down to I spent $1400 dollars for two years and a little over 3 months of use out of a product that was faulty from the start and company knows that it is faulty and they still won’t honor their product. This is a sad commentary on Vizio or any company that operates this way. It’s not right. Vizio just lost a faithful custormer.

  • Sharon Pegram April 28, 2016, 11:40 am

    I am completely disgusted with Vizio. I purchased a TV 2 years ago and the picture is fading out. I contacted Vizio yesterday. Their customer service is horrible. They are rude and hateful. They refuse to help me with this issue. I will NEVER purchase anything with that name on it again. You are loosing customers and obviously you do not care; especially after reading some of these reviews on here. Word of warning to anyone that wants to purchase a Vizio product. DONT or you will be stuck with it……

  • John Schmidt February 2, 2017, 1:38 am

    Feb 1,, 2017

    To whom it may concern;
    We bought a 47” VIZIO TV (model E470i-AO) at Walmart for $578 and a 3 year service plan for another $69 on 10/15/13. We were happy with the product until March of this year when we saw darker spots in the picture. After sending it in for repairs to Asurion we were satisfied. This lasted until early June and once again we had dark spots. Again we sent the TV to Asurion for repair and got it back working OK, until mid September when we had more dark spots and again sent it in for repairs, got it back and it was OK. Some of these outages involved strips all the way across the screen.

    In early October we again sent the TV back to Asurion, this time we saw blotchy spots, kind of a mottled effect, and received it back with the finding that they could find nothing wrong. After using the TV in this condition (slightly mottled picture) for about three and a half months our LED problem came back again, this time 2/3 of the screen is darker. We quit using the TV Jan 25th as it is unwatchable.

    Our service plan has expired; we have spent several weeks without our TV while it was being repaired, and now have an unwatchable TV. We were happy with the product initially, but now are very disappointed with the TV and the service contract. We have, in just under 8 months, sent the TV in a total of 4 times, been without it approximately 4 or 5 weeks, and now have no functioning TV. At this point we feel the product should have been replaced, not temporarily repaired. We didn’t get anywhere near our value for our $647 investment!
    Sincerely, John and Janet Schmidt

  • Robert Oldham September 1, 2017, 4:31 am

    Got the Visio 55″ smart tv. Bought maybe 2 yrs ago. I really wanted the Visio because they’re are suppose to be the best so yeah I paid a little extra. Well came home from work went to turn on and nothing. Called tech support walked me through a couple things still no power. So she said it would be up to me to fix since I didn’t nail that little paper back that really just contains everything my recipet says. So I’m just for lost words now that I’ve read all your stories so they really don’t do nothing. That is just so disappointing with company such as Vizio. I worked hard to but that tv.

Leave a Comment

Next post:

Previous post: