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The Bouqs Company Customer Service Phone Number, Email ID, Office Address

The Bouqs Company is an online retailer of flowers in USA. The company serves in all states of US due to direct links with farm owners who grow flowers and deliver it to their customers. Company claims to sell best quality flowers, fresh and at lesser price than other retailers. Flowers bouquets for birthdays, anniversaries, weddings and funerals, all are available for delivery at the time.

The Bouqs Company was established in 2012 by John Tabis and Juan Pablo Montufar in Venice Beach, California, USA. Company raised funds of $6 million in 2014 and in 2016, $12 million by attracting many investors and taking part in competitions. They have partnerships in South America and California.

Customers are facing search issues to find right information about The Bouqs Company. In this article, we are sharing contact information, social profiles and some important links. Customers can use the information to clear their queries and question about services.

The Bouqs Company Customer Service Contact Details

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The Bouqs Company Customer Service Number: +1 888-320-2687.
Customer services number is available for all kinds of queries. Customers can submit an enquiry form. The customer service is available all days a week.

The Bouqs Company Customer Service Email ID: service@thebouqs.com
Customers can send an email related to services and orders to company on this email ID.

The Bouqs Company Headquarters Address: 4766 Admiralty Way #12007Marina Del Rey, CA 90292 United States.

The Bouqs Company Office Phone Number: N/A

The Bouqs Company Office Fax Number: N/A

The Bouqs Company Official Website: thebouqs.com
You can access website for information required about contacts, shipping information and products information using the link provided.

Social Profiles

For social profiles, customers may use these links provided corresponding to social media pages.

Facebook Fan Page: facebook.com/TheBouqs

Twitter Handle: twitter.com/thebouqs

Google+ Profile: plus.google.com/+thebouqs/posts

LinkedIn Profile: linkedin.com/company/the-bouqs-company

Instagram Handle: instagram.com/thebouqs

Pinterest Profile: pinterest.com/thebouqs

Important Links

Contact Page: thebouqs.com/en/faq#contact
Customer can send in enquiry form from this contact page. This web page can be accessed using given link.

Frequently Asked Questions: thebouqs.com/en/faq
Basic queries are cleared through this FAQs page on official website using given link.

Careers Page: thebouqs.com/en/content/17-headquarters-working-with-the-bouqs
Careers page contains information about job openings with the company. Customers can also follow The Bouqs Company on LinkedIn for the same.

{ 26 comments… add one }
  • Suzanne Fleming February 8, 2017, 4:35 am

    I just spent so very much time on your website choosing two bouquets of flowers ,typing in the addresses and delivery dates, only to come to the pay page and I see that it is not two bouquets for the price of one as I had understood! This promo was in my email that I’d received. Please advise, ASAP, is this special going on where I get 2 bouquets for the price of one!?

  • Julie February 10, 2017, 1:01 am

    Worst flowers ever. My husband sent me a bouquet of roses and all the roses were falling apart, old looking and dries out. Seriously the worst and I would never recommend anyone to get flowers from bouqs!!

  • Sara February 13, 2017, 10:21 pm

    I placed in order thinking of okay I saw the commercial must be a good place. I had put the wrong apartment number since these are for my grandmother who lives in California and I am in Arizona and they won’t change the apt number that they can’t do anything really ? That’s just ridiculous. And to only contact by email ? That even more ridiculous. Never again!

  • Debbie February 14, 2017, 10:12 pm

    I have received a bouquet of flowers and were completely dissatisfied, flowers were basically dead and I want a full refund of my money

  • Jason February 15, 2017, 1:57 am

    Do not buy from this place. Customer service is awful (no phone number) and the flowers were wrong and they charged my credit card numerous times. Awful. Will never buy from again and will be notifying everyone in my Company to stay away.

  • Cliford February 15, 2017, 4:11 am


  • Chuck February 15, 2017, 6:20 pm

    Paid for flowers that were promised to be delivered on Valentine’s Day. They never arrived, made me look like a liar and then they sent an email that they would be there on the 15th. A lot of good that does! Tried the “Customer service” 888 number and got a recording telling me to send an email. Sent an email stating that I want a refund and that they can keep their flowers. Guess we’ll see if they screw me over twice.

  • Rob February 15, 2017, 10:05 pm

    Another victim from bouts.com. Sometimes I believe that there more haters than gooders (just made the word up, I think). I gave them a try and was disappointed like everyone else. You can’t do this to people. Do the right job or get out of the business. Ran to Wegmans today and got long stems in a glass vase(not a composited of I don’t know type of vase) for the same price and delivered them to her. She was smiling again. They shouldn’t be in business.

  • Rob February 15, 2017, 10:06 pm

    Another victim from bouqs.com. Sometimes I believe that there more haters than gooders (just made the word up, I think). I gave them a try and was disappointed like everyone else. You can’t do this to people. Do the right job or get out of the business. Ran to Wegmans today and got long stems in a glass vase(not a composited of I don’t know type of vase) for the same price and delivered them to her. She was smiling again. They shouldn’t be in business.

  • Zachary Scoggins February 15, 2017, 10:33 pm

    Ordered flowers 4 day in advance they never came horrible company

  • Zachary Scoggins February 15, 2017, 10:33 pm

    What a joke I ordered flowers for my wife they never were delivered

  • Zach gould February 15, 2017, 11:55 pm

    I didn’t even receive my flowers that I paid seventy five dollar for bouqs.com is a sham and a bunch of cowards don’t buy anything they have to sell they are low life scum that doesn’t deserve to be breathing the………..air.

  • Penny February 16, 2017, 7:10 am

    BEWARE!!!!! STOP!
    Do not even consider this company. My husband ordered flowers for me for Valentine’s day and it is 2 days after valentine’s day and I still haven’t received my flowers. You can’t contact them by phone and they don’t reply to your email. I’m reporting them to the Better Business Bureau and encourage everyone else to do the same.

  • Debra Barton February 27, 2017, 10:11 pm

    I received flower got Valentine’s day. 9 buds did not open. I tried to reach customer service. I would like to resolve this. Call me at 302 747 6240

  • Monika March 7, 2017, 10:04 am

    I can’t believe how terrible my now 2nd experience with Bouqs has been. No customer service whatsoever! Your phone support is non existent. And now this evening I received an email that my order has been cancelled. No reason given whatsoever. I placed this order 2 weeks ago so it would arrive in time for my birthday. Now 3 days from birthday this bouquet I had been looking forward to receiving will not be arriving! I’m not sure how you stay in business. I will never order (or attempt to) order from you again. And will pass on my negative review to others. Unbelievable! Also, based on previous comments I’m guessing you guys are doomed!

  • Sharon Kelley March 21, 2017, 4:55 am

    BEWARE!! Received a bouquet with twenty four lily bud among owes and filler. Only two lilies bloomed. Contacted this company and they have poor customer service. Told me the lilies were all not suppose to bloom. They are a filler. Really?? Two lilies out of 24 bloomed. Never would ever recommend this company!

  • Allegra April 20, 2017, 6:10 pm

    Wish I would have seen this site before ordering subscriptions. This has been the worst on line shopping expwrience ever!! No response, no delivery options for subscriptions, absolutely ZERO customer service!! No one replies to the emails and with no phone service…customers get screwed over and over.

  • Kim Sharstrom May 12, 2017, 11:55 pm

    Really don’t understand all the negativity in these comments! My daughter has ordered twice from Colorado to me in Minnesota. Each time the flowers have been absolutely exquisite, fresh and long lasting, and delivered on time! As a professional floral designer with over 40 years of experience, I do not give praise lightly. Thank you The Bouqs!

  • Mary Ellen Kessler May 13, 2017, 3:39 pm

    I have never received such ugly looking flowers. They arrived looking dead . The buds fell off as I unwrapped them.They looked nothing like any of the pictures on the website. In addition the amount of flowers were sparse. They were sent as a gift. I called my children and told them not to pay the bill. The customer service phone call was quite unsatisfactory. I was told to send a picture of these dead flowers to them as though I was lying about the condition of these pathetic flowers.Very disappointed in my Mother’s Day arrangement!

  • Rae May 13, 2017, 6:58 pm

    Very Very disappointing. I wanted to call them but good luck finding their customer service number. Roses came without any water or moisture on their stems. Rose petals were falling off or crushed in the box. Very poor quality and based on there lack of availability to communicate I would NEVER use them or recommend them.

  • Beatrice Guest May 15, 2017, 10:22 pm

    Monday 15th May my flowers arrived, three bunches of dead whatever.
    Your company listed the wrong zip code. The flowers went to Ocala, Apopka,
    Fed Ex had Saturday delivery Priority Overnight .
    Thank you very much I can see now why you have no phone number only e-mails to voice complaints. I want you to credit my sons account for this dead mess that was delivered. Beatrice Guest Alachua Florida 32615 NOT 32712

  • Lilly Lee May 18, 2017, 3:33 pm

    I was appalled at the condition of the two bouquets my daughter sent us for my husband’s birthday and for mother’s day. Slimy water, faded colors, broken stems, horrible scent (decay). A bouquet credit?! Why would I ever want to shop here again? I would like my daughter to receive a full refund. She would have done better to pay a neighbor child $10 to pick some weeds in the back yard and hand them to us. At least they would be fresh!

  • Beth Ann Carta September 18, 2017, 4:56 pm

    Ordered flowers for or my daughter. They were never delivered.

  • meliz gunduc December 27, 2017, 10:42 pm

    my recipient never got her flowers and then they tried issuing me a gift card refund instead of giving me an actual refund. The customer service was terrible and I will dispute the charged with my bank since this is actually fraud! They sent me a delivery confirmation email and then when I tracked the package it showed the driver could not locate the address? It was the correct address and no other flower company has ever has issues locating this address … anyway never going to use them again

  • JK February 15, 2018, 10:19 pm

    I have never written a review previously but felt compelled to do so in this instance. DO NOT Order from this site. My bf ordered me two dozen roses scheduled to be delivered yesterday on Valentine’s Day and guess what, nothing has been delivered. They charged his card, he has the tracking number and confirmation number. We both have emailed to try and get his money back and no one has responded. When you call the help line it says the phones are currently closed yet it’s between regular business hours. AWFUL AWFUL Site!

  • Cindy February 19, 2018, 9:22 pm

    I got 2 dozen roses, they were half dead when I got them, just terrible looking. Do not buy from here

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