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Alcatel Customer Service Phone Number, Email ID, Office Address

Alcatel is a brand which is popular for manufacturing various kind of mobile phones. It has been operated by two very popular companies TCL Communication and Alcatel Mobile Phone Handsets. The brand is quite popular around the globe. The reason behind the popularity is the products of the company. The products which the company offers to its customers are

  • Alcatel One Touch Smartphones
  • Alcatel One Touch Feature Phones
  • Alcatel One Touch Tablets
  • Alcatel One Touch Mobile Broadband
  • Alcatel One Touch Accessories

alcatel toll free contact number

Few of the most popular products of the brand are T10 Tablet, EVO 7, IDol, IDol Ultra etc. The company has a huge amount of product users all over the United States. They are providing the support service through online as well as offline mode too.

The people who are looking for the details for contacting the Alcatel can now look below into this article. The article has all the answers to the questions like what is Alcatel Customer Service contact number, what is Alcatel Toll-free helpline number, what is Alcatel customer service email id, What is Alcatel headquarters address, what is Alcatel warranty product list, what are the timings to contact the Alcatel, what is Alcatel social profiles, what is Alcatel contact number, what is Alcatel FAQ section and many more questions like these are answered below.

Alcatel Customer Service Contact Details

If you have any kind of technical query or product related problems. Then you can directly contact the Alcatel customer support service department. For that, you can use the below mentioned Alcatel One Touch direct hotline number.

Alcatel Toll-Free Helpline / Customer Service Contact Number: 1877-702-3444, 1860 180 8877

Alcatel Customer Support Email Id (India): customercare.india@alcatelonetouch.com

Alcatel helpline number is totally toll-free for the callers of USA. You can use it for complains, suggestions, feedback, reviews, problems or other kinds of issues related to the product of the company.

Alcatel Headquarter Contact Details

For more details regarding the products or company. We suggest you go through the California based head office of the company. The address with zip code is mentioned below with reference to the official website.

Alcatel Headquarters Address: TCT Mobile Americas 25 Edelman Suite 200 Irvine, CA-92618, USA

Alcatel Mobile Phones Repair Centers

These are the contact details of product repair centers which are available in two cities of the USA.

For Warranty Products 

Related Address: FineTechWin Inc., 959 E. Collins # 103, Richardson, Texas – 75081, USA
You can start an RMA and for a status visit – alcatel.finetw.com

Use this address for Alcatel One Touch products repairing which are in the warranty period.

For Non-Warranty Products

Related Address: CAI International, 15935 NW 57 Avenue, Miami Gardens, Florida-33014, USA
Phone Number: 305-384-379, 1860 180 8877

E-mail ID: info@drmobile.us

Repair centers for products which are not in the warranty period and need to be repaired.

Official Website: alcatelonetouch.com/usa

The link of an official website of Alcatel is mentioned above. This link will enable you to get all the direct links of this company in one place. One may use this link for all the details related to Alcatel.

Supporting Hours

Monday – Friday: 9:00 am-5:00 pm EST

Social Media Profiles

Facebook Page (India): facebook.com/pg/AlcatelmobileIndia

Instagram Handle: instagram.com/alcatelmobile

Twitter Handle: twitter.com/alcatelmobile

LinkedIn Profile: linkedin.com/company/alcatelmobile

Important Links

FAQ: alcatelonetouch.com/usa/support/faq.html
It is the FAQ page which can guide the users with basic ways to operate products.

Contact Us Page: alcatelmobile.com/content/contact-us
The link of the contact page of the Alcatel is mentioned here. This link will redirect you to the page wherein you can get all the related information of Alcatel.

Hotlines Numbers & Repair Centers: alcatelonetouch.com/usa/support/hotlines_repaircenters.html
To get the full list of all direct helpline numbers and repair centers worldwide. You can visit this page.

Downloads: alcatelonetouch.com/usa/support/download/ot-980.html
To download the user manual, EC declaration, upgrade files, Alcate One Touch PC suite etc. You can follow the above link.

{ 8 comments… add one }
  • Sheila E, Byrd Berry April 26, 2013, 12:31 pm

    I purchased a Alcatel one touch note book from Altell in Jan. It worked good for a couples of weeks then it stoped working. I sent it back to you and it came back to me with in a week. It worked for a couple of days and have not worked since. I would like to send it back to you and receive a new one if possible. I paid for it and did not obtain the warranity, because i did not need the wifi cord. The charger card is broken and does not work, i do not believe that the notebook does not work as a result of the card. I need help! I have paid for this product, and im not able to use it.

  • tracy gilbert May 22, 2013, 2:39 pm

    I need to know a place in northern ky. Where I can get my alcatel one touch cracked screen repair. Please help. Thanks

  • julius Corvera April 11, 2014, 9:51 am

    i forgot pattern how can i reset my cellphone

  • janice August 10, 2015, 4:34 pm

    I have a alcatel phone and it will not charge, where can I send it to be repaired? ireally need your help!!!!!!

    • Melissa Farnsworth May 25, 2017, 12:46 am

      Dont send it in! I did and it came back in piece. None of the phone numbers work.

  • angel starcher December 30, 2015, 1:11 am

    I would never buy another phone from this company they couldnt give me a free phone because i had this one less then a month and it doesnt work factory reset it three times and still dont work right

  • Melissa Farnsworth May 25, 2017, 12:44 am

    My Alcatel OneTouch stopped charging ,so i sent it in ,it was in mint condition ,when i get it back, go to dump it out in my hand and its in pieces the inside is ripped out and a letter saying it cannot be fixed. I better get a new one asap. I’ve tried calling with no answer. Time to get an attorney!!Im posting pictures.

  • Mary August 31, 2017, 6:26 am

    need to upgrade and I want the same phone number how do I do this????????????? 714-209-1103

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